Medical Virtual Assistants are trained professionals who support healthcare providers. It includes handling administrative and communicative tasks.
Prime Doc Billing’s MVAs have years of experience in handling your patients’ data, queries, and the complete scope of work with compliance. We provide full support in decreasing your administrative workload so you can focus on patient care.
We provide a wide range of Medical Virtual Services for healthcare providers. A few of them are:
Our experts provide you with administrative support to decrease your workload. This helps you in attending to multiple patients a day. Some of our administrative services are:
We manage and confirm the patient’s appointments and send them regular reminders. This reduces the chances of missed appointments, which also saves your valuable time. Our experts manage your entire calendar in advance to help you arrange your schedule accordingly.
Our MVAs contact insurance agencies and accurately document the coverage details. This results in fewer claim rejections and faster patient onboarding.
We follow up persistently with insurers for timely authorization approvals. Our team focuses on preventing treatment delays and increasing the chances of faster reimbursements.
Our MVAs develop a communication bridge between providers, patients, insurers, and staff. Our team focuses on enhancing patient engagement and improving teamwork for a better workflow.
Prime Doc Billing is an expert in medical billing and coding services. Our MVA makes accurate codes for your patient’s symptoms, diagnosis, and treatment plan. This helps in billing the insurance companies more accurately. We also follow up on the reimbursements and file for an appeal if necessary.
Our MVAs enter and update the patient’s data into the Electronic Medical Record system. We ensure data accuracy to prevent further problems in insurance claims.
We provide effective patient communication from your part to the patients. It includes answering phone calls and responding to their queries. Our team also manages the patient portal to keep them updated with their medical record.
Our MVAs provide clinical services to the patients under the physician’s supervision. We understand the sensitivity of clinical services, hence we handle it with extreme care and professionalism.
We review the patient’s request for a prescription refill and verify it with their previous record. Our team then sends the request to the physician with the patient’s medical history. This eases up the physician’s work to only review and sign off on a request.
When a patient books an appointment, we confirm it and then review the patient’s history. Our MVAs make notes and provide a summary for the provider to save their time.
Our MVAs follow up with the patient after their visit. It includes scheduling labs, medications, reminders, and educating the patients on their treatment instructions.
We provide telehealth services by setting up virtual appointments and providing technical support. We also update patients’ dashboards and ensure all relevant information is properly recorded.
As we handle their administrative burden, it helps them focus more on patient treatment. We save their time and enter all the paperwork with accuracy to prevent errors.
We offer the most affordable services and cost way less than the in-house staff.
We do not burden you with long-term commitments. You can either scale up your bills during busy days or scale down during slow days. This means you will not have to pay for unnecessary costs when the services are not needed. Our team only charges you for the services rendered.
We schedule our services according to your practice hours. Our team is also available for any emergency services you might need from us.
Our MVAs have years of billing experience. Hence, the decrease in claim denials can provide you with revenue flow. We also focus on reducing missed appointments to maintain the revenue cycle.
Our MVAs are trained to work efficiently with the EMR and EHR platforms that are provided by the doctors’ office. We enter accurate data, provide medical coding, and maintain documentation. We ensure that your records are always up-to-date.
We prioritize security with HIPAA-compliant communication tools. Our experts provide safe communication of your team to your patients. We ensure that the patients feel safe with your practice to make it thrive.
Our MVA team supports Practice Management Software with several services. It includes billing, scheduling, insurance claims, denial management, and appeals. We adapt to your workflow and preferences to assist you with the best services.
Prime Doc Billing prioritizes compliance and safety since your patients’ trust depends on it. We handle Protected Health Information (PHI) with complete security that follows legal and ethical standards. Moreover, our experts are only provided with the information that is necessary for the services. This minimizes the risk and data exposure of your patients. Prime Doc Billing gives regular training and updates to our MVAs on how to maintain compliance. Since it is not a one-time task but an ongoing responsibility for us. We also maintain transparent audit trails to ensure accountability.
We conduct quality monitoring of our Medical Virtual Assistants. Prime Doc Billing believes in constantly improving the quality of our services. We evaluate our MVAs on task accuracy and professionalism to deliver the best results to the providers. They receive proper training to stay updated with EMR, coding protocols, and HIPAA compliance. We actively review client feedback and work on it to improve workflow and increase efficiency. We ensure immediate corrections when needed.
If you are looking to reduce administrative burden and increase patient satisfaction, you are on the right platform. Connect with us now to support your services with our expert Medical Virtual Assistants.
Join hundreds of healthcare providers who have transformed their practice with our medical virtual assistant services.
(347) 650-2656
(347) 650-2656
info@primedocbilling.com
